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Defining Virtual Normal

As we transition to working remotely, how we collaborate, communicate, and meet with colleagues will require a new approach, especially for those unfamiliar with remote-based work. The teams who will best adapt to the new normal will be those who can define the expectations of their remote teams, build trust, and maintain connections.

Lee Thompson, 
Global Head, Governance and Methodology, Appirio

Defining the Virtual Normal

Virtual isn't a buzzword: Virtual vs. Distributed vs. Framework: Hope is not a strategy; Building trust through collaboration (personal story and practical applications).

To view this session in French or Spanish click to register

Click to register to view this session in French or Spanish.

Stepping into a Universe of Possibility: Where is Reinvention Headed? 

When life hands you COVID-19 and the way things are seems to offer few possibilities, it’s time to change the game and subsequently transform the world. How can we “be” with the whole thing? How can we be present to the way things are, including our feelings, but move beyond to see the possibilities of both now and the future?

Carol Fitzgerald Tyler, 
Global Lead, Organizational Change Management, Appirio

Stepping into a Universe of Possibility: Where is Reinvention Headed? 

Optimism, Accountability and Focus: How to lead during disruption toward bold outcomes

The impact of this pandemic is affecting all aspects of our personal and professional lives. To guide us through this uncertainty, leaders need to know how to build optimism in their organization, establish expectations that increase accountability and focus teams toward bold outcomes. This session will share perspectives on how industry leaders are navigating this uncertainty and reveal techniques that will help leaders and teams be bold during this present crisis and into the eventual recovery. 

Matt Passey, 
GM, CRM/CX Strategy & Digital, Appirio

Optimism, Accountability and Focus: How to lead during disruption toward bold outcomes 

This session will share perspectives on how industry leaders are navigating this uncertainty and reveal techniques that will help leaders and teams be bold during this present crisis and into the eventual recovery. 

Rapidly Enabling a COVID-19 Helpline for Healthcare Organizations 

To support the global response to the coronavirus, Salesforce Chair and CEO Marc Benioff shared his company’s plan to combat this pandemic, while urging SI’s to take up the fight as well. This session will cover Appirio and Wipro’s response to Salesforce’s request to help healthcare organizations affected by COVID-19. See how Appirio and Wipro have collaborated to help those in need quickly and efficiently provide support by enabling technologies that are helping save lives.

Rapidly Enabling a COVID-19 Helpline for Healthcare Organizations.

Dave Denton, 
Enterprise Account Executive
HLS, Appirio

Narayan Iyer,
Head of Client Services, Healthcare, Wipro

Fireside Chat with Ray Wang and Brian Solis

Tune in to watch this compelling fireside chat with three industry thought leaders. They'll discuss strategies for navigating and leading in this new norm while sharing real-world examples of the digital transformations happening all around us. 

Ray Wang, 
Principal Analyst, Constellation Research, Inc.

Fireside Chat with Ray Wang and Brian Solis

This session will share perspectives on how industry leaders are navigating this uncertainty and reveal techniques that will help leaders and teams be bold during this present crisis and into the eventual recovery. 

Gurvinder Sahni,
CMO, Appirio

Brian Solis, 
Global Innovation Evangelist, Salesforce

What Does It Take to Close the Experience Gap? 
The Roadmap for Digital Transformation in a Brave New World

Digital transformations can be daunting, but with the right strategy and tools, an organization can deliver personalized customer engagements that inspire brand loyalty. Join Appirio for an informative session focusing on our Experience Gap framework, a methodology for closing organizational experience gaps and achieving desired business outcomes. Learn how to plan and execute a customized approach that will drive continuous value for both your customers and your organization. 

What Does It Take to Close the Experience Gap? The Roadmap for Digital Transformation in a Brave New World

Todd Donohue, 
Executive Creative Director, Appirio

Andy Anguelo,
Global Head CRM Strategy & Design, Appirio

This session will share perspectives on how industry leaders are navigating this uncertainty and reveal techniques that will help leaders and teams be bold during this present crisis and into the eventual recovery. 

Seth Godin, 
Founder of the altMBA, blogger, entrepreneur and author

Not Available On Demand

KEYNOTE SESSION

A Healthy Corporate Body Through the Power of Integration

As we currently encourage healthy behavior for individuals and communities, we should also ensure that businesses are practicing healthy habits that eliminate data silos through the use of digital integration tools such as MuleSoft. Get the latest insights on how API-led connectivity enables an organization to integrate data across platforms, creating a single source of truth for all team members and a healthy IT infrastructure. 

A Healthy Corporate Body Through the Power of Integration

 Chris Saxby , 
MuleSoft Practice Head - UK, Appirio

Project Life in the times of COVID-19

 Aileen Lennon, 
Project Manager, Appirio

Project Life in the times of COVID-19

This session will discuss how to run, manage, and deliver a project during these challenging times. When our teams and the client are WFH, by working productively and mindfully we can ultimately deliver a successful product for the client. Be sure not to miss our live Q&A which will feature a guest speaker!

Nancy Merrill,
Global Head of Higher Education and Non-Profit, Appirio

Venkatraman Srinivasan,
Director of Higher Education, Wipro

Adjusting to the New Normal in Education

The outbreak of COVID-19 is causing colleges and universities to completely rethink how to fulfill their educational mission and maintain operations. This fireside-chat session will focus on the new normal that higher learning institutions are facing and how they can develop a scalable, robust, and mature environment for remote learning. Nancy and Venkatraman will discuss the strategies and technologies necessary to meeting this challenge and helping students, staff, and faculty adjust to 2020’s educational landscape and beyond. 

Adjusting to the New Normal in Education

How Banks Can Support Businesses with the CARES Act

How Banks Can Support Businesses with the CARES Act

Congress recently passed the Coronavirus Aid, Relief, and Economic Security Act, known as the CARES Act, which provides loans for small- to medium-sized business during this economic crisis. Consequently, banks need to scramble in order to serve their customers. We will provide insight into why banks need to react quickly and how they can use digital strategies to communicate with their customers quickly and establish a competitive edge.

Dan Nolan,
Practice Partner
BFSI, Appirio

Josh Ault,
Client Partner BFSI, Appirio

Badrul Hassan,
Commerce Practice Head, Appirio

Clayton Mellgren,
Marketing Automation Practice Head, Appirio

Connect with Socially Distanced Customers via Cloud-Based Strategies

Social distancing doesn’t mean your retail brand can’t develop personalized connections with your customers. Join us to learn how Appirio’s expertise in crafting cloud-based CRM strategies can enable your business to create a 360 view of your customers, deliver seamless omnichannel experiences, and stay competitive in today’s economy.

Connect with Socially Distanced Customers via Cloud-Based Strategies 

Developing Your Personal Online Brand on Social Media

 Zach Banks, 
Technical Consultant, Analytics Champion, Appirio

Developing Your Personal Online Brand on Social Media

Companies aren’t the only ones that have a brand in the digital age! Growing your personal brand is ever more important in today’s world of easily accessible information. With an established online presence, you can take control of how future employers, sales folk, coworkers, acquaintances, and everyone in between perceives your online brand. Join this session, expert or newbie, to hear tips, tricks, and common terms broken down on how to establish your online brand.

Yoni Barkan, 
Global Head, Products and Innovation, Appirio

Jessica Hood, VP, Global Innovation & Digital Transformation at Salesforce.org

Remote Working Teams Find Success with Passion, Energy, and Mutual Trust

Our panel of expert guests may work for different companies, yet they all have something major in common: They share the belief that their staff wants to enjoy their work, be productive, and strive for self-fulfillment. Join us for what’s sure to be a lively discussion, as our panelists discuss how they inspire their teams, encourage their passions, and help them achieve a shared sense of purpose.

Remote Working Teams Find Success with Passion, Energy, and Mutual Trust

Brian Glover, Head of Product Marketing

Being Agile Is the Best Preparation: Strategies for Companies and Individuals

Jen Odess,
Global Head of Business & Strategy, Appirio

Being Agile Is the Best Preparation: Strategies for Companies and Individuals

COVID-19 is a forcing function for businesses today, yet how we work is constantly evolving. To be prepared for future challenges and opportunities, it’s critical that we develop both workplace agility and mental agility. In this session, we’ll discuss why these skills are imperative to the future of work and offer a challenge to adopt our agility framework into your culture.